1. Cancellation Requests: Cancellations are accepted within 2 days of order placement unless the product has shipped.
  2. Damaged/Defective Items: Report within 2 days of receipt. After inspection, a decision on refunds or replacements will be made.
  3. Product Expectations: If the product does not meet expectations, notify customer service within 2 days for an appropriate resolution.
  4. Warranty Issues: Refer warranty-related issues to the manufacturer.
  5. Refund Processing: Approved refunds are processed and credited within 4 days.